All providers are expected to correct any and all standards that are not considered “met” during a Provider Discovery Review (PDR). Under the Florida Statewide Quality Assurance program the provider correction process is called “remediation.” Each APD Region has primary responsibility to work with each provider to direct and track remediation activities for all unmet standards until the standard is satisfactorily corrected. The Area staff must ensure that providers have corrected deficiencies cited by either the Delmarva Foundation or other APD monitoring sources.
Area staff works directly with providers with cited deficiencies to submit a plan of remediation that addresses each item cited in a discovery reviews. The Area staff will then track the progress of each item to be corrected until staff can verify that all items have been completed.
Although all identified deficiencies must be corrected to 100%, only those providers who receive an overall PDR score of 85% or less are required to complete a formal written plan of remediation and are tracked by the Area Regional office. The Area Regional office where a provider is located may be contacted to determine the status of a provider’s remediation activities.