Provider Discovery Review Results
The Florida Statewide Quality Assurance program uses the Provider Discovery Review (PDR) process to determine whether services that support individuals are:
- effective, and
- and rendered to their satisfaction.
A Provider Discovery Review (PDR) monitors the provider for compliance with regulations and accountability in delivering Medicaid Waiver supports and services to people and is conducted for all Waiver Support Coordinators/Agencies and Service providers. A PDR includes a review of:
- Waiver services a provider renders
- Administrative reviews to include the provider’s policies and procedures, employee training and background screening.
For more information about this type of review go to:
For all standards, providers get a score of “Met”, “Not Met”, ‘Not Applicable” or a comment of “Not Yet Reviewed”.
- “Met” means the provider has met the required performance standard.
- “Not Met” means the provider does not meet the required performance standard.
- “Not Applicable” means the performance standard does not apply to the provider.
- “Not Yet Reviewed” means the provider has not yet had a PDR review.
Providers who do not respond to attempts to schedule a review or who are a “no show” once a review has been scheduled are found to be “Non-Compliant” and scored “Not Met” on all standards.
If a provider is not eligible to be reviewed, the following statement is seen “This provider currently does not meet the requirements to be reviewed.”